Privacy Policy

Preface

The BIM and CSV data you load into Vyssuals is processed on your device. We do not access or store that data unless you use the dashboard sharing feature.

Sharing Dashboards: When you use the dashboard sharing feature of Vyssuals, the data visualized in the dashboard will be stored on Google Firebase for a certain period of time or until you un-share the dashboard.

The following text refers to 'data' or 'information' as personal information only, unless explicitly stated otherwise.

1. Introduction

Yssentyl Technology (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data visualization software (“Service”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information Collection

We may collect information about you in a variety of ways, including:

• Personal Information: When you register for our Service, we may collect personal information such as your name, email address, company name, and any other information you provide.
• Usage Data: We may collect information about your interactions with our Service, including the pages viewed, the time spent on those pages, and other analytics.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience and gather information about visitors to our Service.
• Third-Party Services: We may use third-party services to collect information about you, including Posthog.
• Financial Information: We will not collect financial information from you (such as your payment card number, expiration date or security code). All payments to us are handled via a third party, Paddle Ltd (https://paddle.com). We refer to their Privacy Statement https://paddle.com/gdpr.

3. Use of Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve our Service
• To process transactions and send you related information
• To communicate with you, including responding to your comments, questions, and requests
• To send you technical notices, updates, security alerts, and support messages
• To analyze usage trends and improve our Service
• To inform you about products, services, offers, and events that may interest you

4. Data Sharing and Disclosure

We may share your information with third parties in the following situations:

• Service Providers: We may share your information with vendors, consultants, and other service providers who perform services on our behalf.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Retention

We will retain your information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your data is no longer necessary, we will securely delete or anonymize it.

6. User Rights

You have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal information.
• Correction: You have the right to request that we correct any information you believe is inaccurate.
• Deletion: You have the right to request that we delete your personal information under certain conditions. To exercise these rights, please contact us using the contact information provided below.

7. Security Measures

We take the security of your information seriously and implement reasonable measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ.

We use Firebase, which stores data in the EUR3 region, ensuring compliance with EU data protection regulations. Additionally, we may utilize services like PostHog, which operates within the EU, to analyze usage trends and improve our Service.

If you are located outside of the European Union and choose to provide us with information, please be aware that we may transfer your data to the EU for processing. By using our Service, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Email: contact@yssentyl.com
• Address: Bündnerstrasse 23, 4055 Basel, Switzerland

12. Legal Compliance

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as applicable to our operations.